Terms and Conditions

Last Updated: [7 Aug 2025] Welcome to MOONEX EXCHANGE (“MOONEX”, “we”, “our”, or “us”). These Terms and Conditions ("Terms") govern your access to and use of the MOONEX website, mobile applications, APIs, and any other services we provide (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms. --- 1. Eligibility To use MOONEX EXCHANGE, you must: Be at least 18 years old. Have full legal capacity to enter into binding contracts. Not be located in or a resident of any jurisdiction where use of our Services would violate applicable laws or regulations. Not be on any sanctions list, including those maintained by the UN, US (OFAC), EU, or other authorities. 2. Registration and Account Security You must create an account to access our Services. You agree to provide accurate and complete information during registration, including verification of identity (KYC). You are responsible for maintaining the confidentiality of your account credentials. You agree to notify us immediately of any unauthorized use of your account. 3. User Obligations You agree that you will not: Use the Services for any unlawful, abusive, or fraudulent activity. Attempt to gain unauthorized access to other accounts or MOONEX systems. Violate any laws, regulations, or third-party rights. Use bots or automated tools to interact with the Services unless explicitly permitted. 4. Risk Disclosure Trading cryptocurrencies and fiat currencies involves significant risks, including market volatility, potential loss of capital, currency conversion risks, and regulatory changes. Past performance does not guarantee future results. You acknowledge that you are solely responsible for your investment decisions and understand the risks involved. 5. Services MOONEX EXCHANGE provides the following services: Cryptocurrency spot trading Fiat currency deposits and withdrawals Digital asset wallet custody Market data tools and charts API access for developers (subject to API terms) 6. Fiat Currency Support 6.1 Supported Currencies: We support deposits and withdrawals in select fiat currencies (e.g. USD, EUR, GBP, etc.), as listed on our Fiat Support Page. We may update the list of supported currencies at any time. 6.2 Deposit & Withdrawal Methods: Fiat transactions can be made via: Bank transfers (SWIFT, SEPA, local wire transfers) Credit/debit cards (where supported) Other third-party payment providers (if applicable) 6.3 Verification Required: To use fiat services, users must complete identity verification (KYC) and may be subject to enhanced due diligence (EDD) in compliance with Anti-Money Laundering (AML) regulations. 6.4 Banking Partners Disclaimer: MOONEX partners with licensed financial institutions and payment service providers to process fiat transactions. These partners may impose additional requirements, fees, or delays. MOONEX is not responsible for any delays or losses caused by third-party banking services. 6.5 Currency Conversion: If your deposit is in a currency different from your MOONEX account^*^s base currency, it may be subject to conversion at the prevailing exchange rate, and fees may apply. 6.6 Limits and Fees: Deposit and withdrawal limits, fees, and processing times are published on our Fees & Limits Page and may change without notice. 7. Fees MOONEX charges fees for trading, fiat deposits/withdrawals, and other services. All fees are clearly listed on our Fees Page. We reserve the right to modify our fee structure at any time. 8. Suspension and Termination We reserve the right to suspend, restrict, or terminate your account or access to the Services at our discretion, including for violations of these Terms or regulatory requirements. You may close your account at any time. Any pending transactions must be settled prior to closure. 9. Privacy Policy Your personal and financial information is collected and processed according to our Privacy Policy, which complies with applicable data protection laws. 10. Intellectual Property All content, trademarks, software, and data on the MOONEX platform are the property of MOONEX or its licensors and protected under intellectual property laws. 11. Limitation of Liability To the fullest extent permitted by law: MOONEX shall not be liable for any indirect, incidental, or consequential damages. We make no guarantees regarding the availability, security, or performance of our Services. We are not liable for third-party service failures (e.g. bank errors, delays, or losses during fiat transfers). 12. Indemnification You agree to indemnify and hold harmless MOONEX, its officers, employees, partners, and affiliates from any claims, damages, or losses arising out of your use of the Services or violation of these Terms. 13. Governing Law and Dispute Resolution These Terms shall be governed by the laws of [Insert Jurisdiction]. Any disputes shall be resolved through arbitration or courts located in [Insert City/Country]. 14. Amendments We reserve the right to modify these Terms at any time. Changes will be posted on this page with a new “Last Updated” date. Your continued use of the Services constitutes acceptance of the revised Terms. 15. Contact Us If you have any questions or concerns about these Terms, please contact us: Email: [support@moonex.in] Website: https://www.moonex.in